Please check this link or read more information in the brochure
FAQ Group: FAQv0.1
First version of FAQ for BALTO
B) What are the main functionalities of the app?
You can check out our app functionalities here or the brochure here
C) How do I log a trip on public transit?
Please check this link or read more information in the brochure
D) When are surveys pushed and how do I fill them out? [During the trip]
Please check this link or read more information in the brochure
E) When are surveys pushed and how do I fill them out? [End of trip]
Please check this link or read more information in the brochure
F) What happens if I forget my password?
Please check this link or read more information in the brochure
G) Can all of my family members use the app?
We only allow one person for each invitation letter received.
H) Can I be awarded more than $56 if I participate for a longer period of time?
Our current pilot is only for 2 weeks, and you will be rewarded for surveys filled out during your first…
I) Can I participate for longer than 2 weeks?
The app will let you collect data after the two pilot weeks. However, you will not be compensated for more…
J) I only use buses (or any one type of public transport) on my trips, can I still participate?
Yes, the app is for anyone who takes public transit frequently.